Pay less with by Direct Debit
Spread the cost and get one month free
If you’re looking for a payment method that’s simple to use, helps you budget and saves you money, Direct Debit could be for you.
We’ll give you one month free just for paying this way.
You can spread the cost throughout the year.
It’s easy to manage and ensures your bills are kept to a minimum.
You choose the payment date.
It’s so simple and easy to budget, which means it’s the most popular choice of payment with our customers.
It’s quick and easy to set up. All you need is your bank account number and sort code.
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We’ll base your monthly payments on your usage for the last 12 months. This shows us what you tend to use throughout the summer and winter, but averages out the payments so you pay a set monthly figure to cover you all year round.
Your free month is refunded directly to your bank account every 13th month, after you have made 12 consecutive Direct Debit payments. It’s calculated as an average of the 12 payments you have made.
Not been with us for over a year? Don’t worry, just contact us and one of our expert advisers will be happy to suggest a figure based on your lifestyle and the size of your property.
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We’ll review your account at least once a year to make sure you’re not paying too much or too little. However, you’ll still get your statements so you can see how much you’re using.
It’s important that we have accurate meter readings to help us ensure your review is based on the most up-to-date information. To check your meter readings are right, please check your statement. If it’s not based on an accurate reading, please read your meter and give us your updated reading.
If you’d like to give us a meter reading, you can provide them online or give us a call on our 24-hour Meterline - 0800 107 3205.
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It’s simple to set up a Direct Debit for your gas or electric account, then you can relax in the knowledge your bills are being taken care of. You can contact us online or phone us on 0845 073 3030 to set up a Direct Debit for electricity or 0845 678 0055 for gas.
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If you like the idea of being able to manage your payments but aren’t sure if a monthly Direct Debit’s for you, check out our other payment options listed on our 'Ways to pay' page.
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