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Safety advice - gas

The following advice aims to help you use gas and gas appliances safely:

  • Do not use any gas appliances that you think are not working properly.
  • Make sure that ventilation bricks or grilles or outside flues are never covered or blocked.
  • Make sure you have your gas appliances serviced at least once a year by a Gas Safe Register™ engineer.
  • If you suspect a gas leak, call the National Gas Emergency Number immediately on 0800 111 999. (Do not phone from a mobile phone).
  • Please do not send us an email or use the 'Contact us page' on this site to report a gas leak.
  • Fit a carbon monoxide detector. Use this as a guide. Do not rely on it completely.

Our Gas Safety Statement

You can read our Gas Safety Statement, which includes safety advice and emergency information, in the Regulatory Information section.

Gas Safe Register™ / CORGI

From 1 April 2009, the CORGI registration scheme has been replaced by a new registration scheme called Gas Safe Register™. By law, gas engineers must be registered on the Gas Safe Register™ to be able to work on gas installations. You can be reassured that all of our gas engineers are Gas Safe Register™ engineers.

Related links

Gas Appliance safety leaflets and a Guide for Landlords on the Health and Safety Executive (HSE) website, in English and the following languages: Albanian, Arabic, Bengali, Chinese, Czech, Gujarati, Hindi, Polish, Punjabi, Turkish, Urdu and Welsh.

Our safety advice - electricity 

Our safety advice - Carbon Monoxide

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